HOW TO LODGE COMPLAINT INTO WAPDA COMPLAINT APP | MINISTRY OF POWER DIVISION

 ROSHAN PAKISTAN APP 

INITIATIVE: MINISTRY OF POWER DIVISION

 (GOVERNMENT OF PAKISTAN)

COMPLETE WALKTHROUGH OF MINISTRY LAUNCHED INITIATIVE | WAPDA COMPLAINT CELL | ROSHAN PAKISTAN APP

LET's START NOW:

STEP-BY-STEP WALKTHROUGH

1. Hello Everyone,
2. How are you?
3. I am Raja Saud Ahmed, you host and today I will discuss a new topic which is about the Roshan Pakistan App.
4. The Government of Pakistan has launched its new initiatives through the ministry of power (WAPDA), which is an APP for consumer convenience and flexibility regarding power outage and other related matters.
5. Roshan Pakistan app is an initiative by the ministry of power, where you can lodge complaints that are being encountered in the pertaining domestic and commercial power complaints.
6. So I will walk you through step-by-step and guide you on how you can use it in an efficient way and perform your necessary tasks as per your needs.
7. Now let's dive in, as you are seeing that we are in the interface in the Roshan Pakistan app and you will look at some tabs, which are defined specifically.
8. First, you will see the load management section, and here you will take a look into load management, where you can note your load shedding schedules and feeder status, whether it is on OR off.
9. Moreover, you will move towards billing information, and into this part, you can observe your complete billing history including all bills, which are paid OR unpaid.
10. Furthermore, you can lodge complaints into the next part, and after it, into another tab, you can track your registered complaint as regards for resolutions.
11. Additionally, in the second last sections, you can escalate theft complaints, where you are finding any sort of electricity thefts nearby or somewhere else with relevant snapshots as supporting documents.
12. In last, you can calculate your bills according to consumptions and load is being used, based on it, the Artificial Intelligence will automatically examine your billings consistency at each month.
13. Hopefully, this video is helpful for you, subscribe to our channel that we can encourage and bring more enrich videos for you.
14. Good Bye & Stay Blessed!

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